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Blaze 1 Casino Terms and Conditions

If you're a fan of online betting and gaming, then Blaze Casino is the place to be! But before you dive headfirst into the excitement, it's crucial to understand the Terms and Conditions that govern your experience. In this article, we'll break down everything you need to know about using the website, registering an account, and making the most of your gaming adventure.

 

1. Embrace the Terms and Conditions: Your Ticket to Blaze 1 Casino

1.1. The moment you step into the virtual realm of the casino, you become part of our vibrant community. To ensure a smooth and enjoyable experience, we kindly ask you to familiarize yourself with our Terms and Conditions, Privacy Policy, and Cookies Policy. These guidelines, collectively known as the "Terms," outline the rules and regulations that govern your presence on the website and the use of our betting and gaming products. By using, visiting, or accessing any part of the Blaze-1.com website, you indicate your acceptance and understanding of these Terms.

1.2. We understand that everyone has their preferences and opinions. If, for any reason, you don't agree with our Terms or find them unacceptable, no worries! You're under no obligation to use, visit, or access the official website. We want you to feel comfortable and confident in your gaming choices.

1.3. We strive to stay up-to-date with the ever-evolving world of online gaming. Therefore, it's essential to note that we may update our Terms periodically. These changes may occur for various reasons, such as complying with new legislation or meeting regulatory requirements. Rest assured, the most recent version of the Terms will always be available on our website. By continuing to use the official website after any changes have been implemented, you signify your acceptance of the updated Terms.

1.4. At the helm of the casino is Prolific Trade N.V., a company registered under the laws of Curacao with registration number 150731. We pride ourselves on transparency and ensuring that our operations are conducted with integrity.

1.5. When we refer to "you," we mean any individual who uses the new Blaze1 website, accesses our services or becomes a registered customer. Our priority is to provide a thrilling gaming experience for every player.

1.6. Games are the heartbeat of the casino. Whether you're a fan of the classic casino experience, the thrill of live gaming, or the excitement of sports betting, we've got you covered. Our extensive collection includes Casino games, Live Casino, Sportsbook options, card games, and more. We reserve the right to add or remove games from our website at our discretion, always striving to offer you the best and latest gaming opportunities.

So, if you're ready to embark on a gaming adventure like no other, buckle up and get ready to blaze your way through the hottest casino in town.

 

2. Blaze Casino Account: Where the Magic Happens

2.1. Let's get the legal stuff out of the way first.

2.1.1. When we talk about the "Account," we're referring to the personalized account you register on the Blaze 1 Casino website. By creating an Account, you confirm that you're at least 18 years old or have reached the minimum legal age required by the laws of your country of residence. It's crucial to know if the services offered on our website are legal in your jurisdiction. Remember, we want to ensure a responsible and safe gaming environment for all our players. Individuals under the age of 18 are strictly prohibited from using the Website and its services.

2.1.2. We value players from all around the world, but there are some countries where we are unable to offer our services. If you reside in Aruba, Australia, Bonaire, Curacao, France, Iran, Iraq, Netherlands, Saba, Spain, St Maarten, Statia, the U.S.A, or any U.S.A dependencies, or the United Kingdom, we regretfully cannot accommodate you. Additionally, we reserve the right to refuse customers from other countries at our discretion. We want to ensure a smooth and compliant gaming experience for everyone involved.

2.2. Now, let's talk about how to get your gaming journey started

2.2.1. To place bets, play games, and deposit money, you need to register an Account on the official website. It's a simple process that opens up a world of gaming opportunities.

2.2.2. During the registration process, we'll ask for some necessary information. Make sure to provide complete and up-to-date details, including your mobile number, email address, username, password, and any other mandatory information mentioned on the registration form. We value the security of your information and use it solely to provide you with the best gaming experience possible.

2.2.3. We take accuracy seriously. When registering your Account, it's important to use your legal name. We may verify the information you provide to ensure everything is in order. Generally, you won't be able to change this data. However, if there's a genuine reason for the change, such as an honest mistake, you can contact our customer support team, and they'll assist you accordingly.

2.2.4. Your username, password, and other confidential information are the keys to your Account. Treat them like gold. You mustn't share this information with anyone else. We take no responsibility for any unauthorized use of your Account due to the disclosure of your login details. Remember, we will never ask you to reveal your password, and we will never contact you to request any password-related information. Your security is our top priority.

2.2.5. We believe in fair play and maintaining the integrity of our gaming platform. Therefore, employees, former employees of service providers, and affiliated individuals are not permitted to register Accounts on the Website. The same rule applies to their family members. Violation of this policy will result in the permanent closure of the Account, and any associated accounts will be considered fraudulent. Any winnings obtained through such activities will be forfeited, and only the deposited amount will be returned to the Account holder.

2.2.6. Your Account is unique to you and cannot be transferred, sold, or pledged to another person. This includes any assets associated with your Account, such as ownership of accounts, winnings, deposits, bets, and any other related rights or claims. It's essential to maintain the sanctity of your Account and refrain from transferring, trading, or assigning any assets linked to your Account. This prohibition extends to any collaboration with third parties, whether they be fiduciaries, companies, individuals, or associations, in any form or manner.

2.3. We've got your back when it comes to Account issues

2.3.1. If you ever forget your password or suspect that someone has gained unauthorized access to your personal data, it's crucial to report your concerns to us immediately. We take security seriously and want to ensure your peace of mind while gaming on our platform.

2.3.2. We reserve the right to void or partially void any bet or transaction if, at our discretion, we determine that any of the following circumstances have occurred:

  1. The Account holder or individuals associated with the Account holder have attempted to influence the outcome of an event, directly or indirectly.

  2. The Account holder or individuals associated with the Account holder have tried to circumvent the rules of the Website, directly or indirectly.

  3. Criminal activity has directly or indirectly affected the result of an event or bet.

  4. The odds of an event have significantly changed due to a public announcement related to that event.

  5. Bets have been accepted during periods of technical problems on the Website, which would otherwise not have been accepted.

  6. Errors, such as mistakes, misprints, technical glitches, human errors, force majeure, or other unforeseen circumstances, have led to the offering, placement, or acceptance of bets.

2.3.3. If we close or suspend an Account for any reason, we reserve the right to close any future Accounts registered by the same person, device, or address, or those using the same payment wallets or credit cards. Additionally, all bets and transactions associated with such accounts will be voided or canceled.

2.3.4. To provide an extra layer of security for your Account, we offer two-factor authentication (2FA). It adds a level of protection against unauthorized access. It's your responsibility to keep your login information confidential and ensure that it cannot be accessed by anyone else. We want to ensure that you have a safe and secure gaming experience.

2.4. When you register an Account on the Website, you are making certain declarations and warranties

2.4.1. By registering an Account, you confirm that you meet the age requirements for participation in the Games offered on the Website. You must be at least 18 years old or have reached the minimum legal age of majority as stipulated by the laws of your jurisdiction. Remember, gaming should be a fun and recreational activity, enjoyed responsibly.

2.4.2. Your participation in the Games should be solely for personal, non-professional reasons. We want you to enjoy the Games as a form of entertainment and recreation, not as a means of financial operations. Let the thrill of the Games be your motivation!

2.4.3. When participating in the Games, you do so on your own behalf and not on behalf of any other person. It's all about you and your gaming experience.

2.4.4. We value players from various locations, but there are some jurisdictions where we cannot offer our services. If you are a resident of Curacao, France, Iran, Iraq, Netherlands, North Korea, Singapore, Spain, Portugal, St Maarten, Statia, the U.S.A, any U.S.A dependencies, Ukraine, or the United Kingdom, we regretfully cannot accommodate you. We want to ensure compliance with relevant laws and regulations.

2.4.5. The information you provide to Prolific Trade N.V. during the registration process must be true, complete, and correct. It's important to promptly notify us of any changes to your information to ensure the accuracy of your account details.

2.4.6. As a responsible player, you are solely responsible for reporting and accounting for any applicable taxes on your winnings in accordance with the relevant laws in your jurisdiction. We encourage you to comply with your tax obligations.

2.4.7. You affirm that all the funds deposited into your Account are obtained legally and do not originate from any illegal activities or sources. We have a commitment to promoting a safe and secure gaming environment.

2.4.8. It's essential to understand that participating in the Games involves a risk of losing money. You acknowledge and accept this risk when you deposit funds into your Account. Remember to play responsibly and set limits that align with your budget.

2.4.9. You are obligated not to engage in any fraudulent, collusive, fixing, or unlawful activities related to your participation in the Games or involving third parties. This includes refraining from using any software-assisted methods or techniques or hardware devices that may provide an unfair advantage. We reserve the right to take action, including closing your Account, if such behavior is detected.

2.4.10. When making deposits and withdrawals from your Account, you should only use credit cards and financial instruments that are valid and lawfully belong to you. This ensures the integrity and legality of financial transactions on our platform.

2.4.11. The computer software provided by Prolific Trade N.V. or other third parties is protected by copyright and other intellectual property laws. You are granted the right to use the software for your personal and recreational purposes in accordance with the established rules, terms, and conditions. Compliance with applicable laws and regulations is required.

2.4.12. We expect all players to demonstrate good sportsmanship and maintain a respectful attitude towards other players and representatives of Prolific Trade N.V. This includes refraining from making rude or obscene comments, both within the games and in chat rooms. Let's foster a positive and enjoyable gaming environment for everyone.

 

3. Multi-Accounts

3.1. To maintain a fair and transparent gaming environment, you are allowed to sign up and use only one Account on the Website. Multiple accounts created by a single user are strictly prohibited.

3.2. We enforce a policy of one account per household, IP address, and computer or device. If multiple users share the same household, IP address, or device and wish to create individual accounts, each account holder must inform us in advance. This ensures that appropriate measures are taken to prevent any potential misuse or violation of our Terms.

3.3. Any attempt to register or use more than one account, regardless of the reason, may result in the blocking or closure of all your Accounts at our discretion. In such cases, we reserve the right to void any bets placed using duplicate Accounts, block bonuses and gifts associated with those Accounts, and invalidate any withdrawal requests. Additionally, any returns, winnings, or bonuses obtained or accrued during the lifecycle of the duplicate Accounts will be forfeited.

 

4. Payouts

 

4.1 If Prolific Trade N.V. mistakenly credits your Account with winnings that do not belong to you, whether due to a technical or human error or any other reason, those funds remain the property of Prolific Trade N.V. and will be deducted from your Account.

4.2 Once the outcome of a Game in which you have participated is determined or, where applicable, Prolific Trade N.V. has confirmed the result of a relevant event and settled the markets, your winnings will be credited to your Account.

4.3  If you have withdrawn funds that were mistakenly credited to your Account prior to our awareness of the error, you will be held responsible for repaying the mistakenly paid amount as a debt owed to Prolific Trade N.V. It is your obligation to promptly notify Prolific Trade N.V. in case of any incorrect crediting.

4.4 Prolific Trade N.V. is committed to preventing money laundering and ensuring the security of all financial transactions. Therefore, we reserve the right to conduct additional verification and identification procedures for any withdrawal request. These measures help us maintain compliance with anti-money laundering regulations and protect the integrity of our platform.

 

5. Deposits

5.1. In order to place bets and play for real money, you must deposit funds into your Account. Deposits can be made online at any time using various methods such as debit or credit cards, e-wallets, bank transfers, or other available deposit methods. You can find a list of all available deposit methods on the "Deposit" page of the Website. Please note that cash or checks are not accepted as valid deposit methods. It's important to be aware that certain deposit methods may not be available in some countries.

5.2. With each deposit, you declare that the funds being deposited rightfully belong to you and have been acquired through legal means. Prolific Trade N.V. reserves the right, on a case-by-case basis, to request additional information regarding the source of your funds.

5.3. The maximum amount allowed to be deposited daily, within a 24-hour period, is EUR 100,000.00 (or the equivalent in your Account currency). Any deposits exceeding this maximum amount may be canceled and returned by Prolific Trade N.V. Additionally, Prolific Trade N.V. may require you to provide a source of funds if you have made or are making a deposit of an amount greater than [EUR][1000] (or the equivalent in your Account currency).

We accept payments in various currencies. If Prolific Trade N.V. receives payment in a currency different from your Account currency, it will be converted into the currency of your Account at the prevailing exchange rate. Please note that any exchange premiums incurred will be payable by you.

5.4. Prolific Trade N.V. reserves the right to use additional procedures and verification methods, such as Know Your Customer (KYC) requirements, when processing deposits into an Account. Failure to provide the requested documents to Prolific Trade N.V. may result in the closure of your Account.

5.5. Prolific Trade N.V. does not offer any form of credit for using its services. All deposits must be made from your own funds.

5.6. By making a deposit, you confirm that all deposits are authorized and you agree not to attempt to decline or reverse any payment made, through third-party actions, in order to evade any legitimate liability.

5.7. As a measure to prevent money laundering, a deposit must be wagered at least once before a withdrawal can be requested. If there are any wagering requirements in place, those requirements must be fulfilled before initiating a withdrawal.

5.8. Prolific Trade N.V. strictly prohibits third-party deposits made by friends, relatives, partners, spouses, or any other person on your behalf. All payments must originate from an Account, system, or credit card registered under the Account holder's name. If any third-party deposits are detected, all winnings will be forfeited and returned to Prolific Trade N.V., and the deposit will be refunded to the rightful owner of the Account or credit card. If any charges are incurred during the return of funds to the rightful owner via banking transfer, those charges will be borne by the receiver.

By adhering to these deposit guidelines, you ensure a secure and responsible gaming environment while complying with regulations against money laundering and fraudulent activities.

6. Withdrawals

6.1. To process a withdrawal, you will need to provide certain documents for verification purposes. These documents include KYC (Know Your Customer) documents, pictures of the front and back of your credit card (with the card number partially visible), a bank statement, a copy of a personal identification document, proof of address, and proof of ownership of any other payment methods used. Additional requirements may apply depending on the payment channels used.

6.2. Prolific Trade N.V. reserves the right to change the maximum allowed sum for each payment system per transaction without prior notification.

6.3. A withdrawal request will only be processed once all wagering requirements have been fulfilled.

6.4. It is not possible to withdraw funds that have been marked as "Bonus," nor funds that are stuck in an aborted game.

6.5. Prolific Trade N.V. has the right to refuse a withdrawal if the total amount of bets placed is less than the amount of the last deposit made. You must turn over the initial deposit at least once before being eligible to withdraw.

6.6. All withdrawal requests are typically processed within two (2) banking days. However, there may be cases where processing times are longer due to payment channels, additional account checks, or public holidays.

6.7. You cannot withdraw funds in excess of your Account balance.

6.8. Withdrawals will be made to your bank account or other available withdrawal methods listed in the "Cashier" section. The method used for depositing funds into your Account will be used for processing the withdrawal. The maximum amount you can withdraw within a twenty-four-hour period is €1,000,000.00 (or the equivalent in your Account currency), unless a larger amount has been agreed upon between you and Prolific Trade N.V. Prolific Trade N.V. may reject a withdrawal request if there is suspicion of fraudulent or money laundering activities, pending further investigation.

6.9. If a withdrawal is canceled, the funds will be returned back to your Account, and you can use them accordingly. Prolific Trade N.V. does not assume responsibility for any funds lost during gameplay following a withdrawal cancellation, whether initiated by you or by the company.

6.10. Please note that our products are instantly consumed during gameplay. Therefore, we do not provide refunds, returns of funds, or cancellations of requested services once you have started playing. If you play a game with real money, the funds will be deducted from your Account instantly.

6.11. You can withdraw a maximum amount of €1,000,000.00 (or the equivalent in your Account currency) within any 24-hour period and a maximum amount of €5,000,000.00 (or the equivalent in your Account currency) within a 30-day period unless otherwise agreed upon.

6.12. Before accepting a withdrawal, Prolific Trade N.V. may request legal identification, such as certified copies of passports, ID cards, or other relevant documentation, to ensure your identity. Phone verification, face verification, or additional verification methods may also be employed to confirm your identity.

6.13. You can only have one pending withdrawal per payment method at a time. Depending on the withdrawal method used, you may only be able to make one withdrawal request per 24-hour period.

6.14. If you win more than €5,000,000.00 (or the equivalent in your Account currency), Prolific Trade N.V. reserves the right to divide the payout into monthly installments of up to €5,000,000.00 (or the equivalent in your Account currency) until the full amount is paid out. However, all progressive jackpot wins

7. Account Closure

7.1. You have the option to close your Account at any time and request a withdrawal of the remaining balance, subject to relevant withdrawal charges. To close your Account, you must first cancel any open bets (if applicable) and contact customer support on the website. The closure of your Account will result in the termination of your relationship with Prolific Trade N.V. If you are closing your Account due to concerns about possible gambling addiction, it is important to inform Prolific Trade N.V.

7.2. The repayment method for your remaining balance will be determined at the discretion of Prolific Trade N.V.

7.3. Prolific Trade N.V. reserves the right to close your Account without stating a reason or providing prior notice. In such cases, Prolific Trade N.V. may refund the "Available to withdrawal" balance, subject to relevant withdrawal charges.

7.4. If you fail to use any bonus amount awarded to you within one month from the date it was awarded, Prolific Trade N.V. reserves the right to cancel and remove the bonus amount.

7.5. Prolific Trade N.V. may refuse a withdrawal claim in the case of fraud. If fraud is suspected, your Account may be suspended, and the payment will not be processed.

7.6. Prolific Trade N.V. has the authority to review player Accounts and classify them at its discretion. If a player is classified as a "bonus hunter" or "bonus abuser," all winnings and bonuses will be void, and the Account will be suspended with the payment not processed.

8. Personal Information

8.1. Criminal Activity: If any irregularity or suspicion of attempted money laundering or fraud is detected, Prolific Trade N.V. reserves the right to close Accounts and report such activities to relevant regulatory or law enforcement authorities. In such cases, the Account balances of offenders will be blocked, withdrawals will be void, and deposits and winnings will be forfeited.

8.2. Collusion and Cheating: Prolific Trade N.V. may disable user Accounts and forfeit their balances, including deposits and winnings, if they are found to gain an unfair advantage by trading information, colluding with other users, or engaging in prohibited activities such as chip dumping, discussing hands during play, using multiple Accounts, or soft playing. Prolific Trade N.V. employs manual and automated methods to examine gameplay and investigates user complaints. Additionally, proactive and random examinations of gameplays and Accounts are conducted.

8.3. Fraudulent Activity: If Prolific Trade N.V. detects fraudulent, unlawful, dishonest, or improper activity on the website, such as using VPN, proxies, or third-party betting, wagering, or poker play, it has the right to block the user's Account and forfeit all balances without prior notification. Prolific Trade N.V. may also report fraudulent activity to regulatory and law enforcement authorities, including banks, credit card companies, or any entity with legal rights to such information. Legal action may be taken against users involved in such activities.

9. Crashed & Aborted Games

9.1. Criminal Activity: If any irregularity, suspicion of money laundering, or fraud is detected, Prolific Trade N.V. reserves the right to close Accounts and report criminal or suspicious activities to relevant regulatory or law enforcement authorities. In such cases, the Account balances of offenders will be blocked, withdrawals will be void, and deposits and winnings will be forfeited.

9.2. Collusion and Cheating: Prolific Trade N.V. has the authority to disable user Accounts and forfeit their balances, including deposits and winnings, if they are found to gain an unfair advantage by trading information, colluding with other users, or engaging in prohibited activities such as chip dumping, discussing hands during play, using multiple Accounts, or soft playing. Prolific Trade N.V. rigorously examines gameplay through manual and automated methods and investigates user complaints. Proactive and random examinations of gameplays and Accounts are also conducted.

9.3. Fraudulent Activity: If Prolific Trade N.V. detects fraudulent, unlawful, dishonest, or improper activity on the website, including the use of VPNs, proxies, or third-party betting, wagering, or poker play, it has the right to block the user's Account and forfeit all balances without prior notification. In such cases, Prolific Trade N.V. reserves the right to report fraudulent activity to regulatory and law enforcement authorities, such as banks and credit card companies, as well as any entity with the legal right to such information. Legal action may be taken against users involved in such activities.

10. Live Chat

10.1. As part of your use of the Website, Prolific Trade N.V. may provide a chat facility that is moderated and subject to controls. Prolific Trade N.V. reserves the right to review the chat and keep a record of all statements made on the chat facility. The chat facility should be used for recreational and socializing purposes and is subject to the following rules.

10.2. Users shall not make sexually explicit or grossly offensive statements, including expressions of bigotry, racism, hatred, or profanity.

10.3. Users shall not make abusive, defamatory, harassing, or insulting statements towards the Website or Prolific Trade N.V.

10.4. Users shall not make statements that advertise, promote, or relate to any other online entities.

10.5. Users shall not make untrue, malicious, or damaging statements about Prolific Trade N.V., the Website, or any other Internet sites connected to Prolific Trade N.V.

10.6. Users shall not collude through the chat rooms or separate chats. Any suspicious chats will be reported to the relevant regulatory or law enforcement authorities.

10.7. If a user breaches any of the above provisions regarding the chat facility, Prolific Trade N.V. reserves the right to remove the chat room or immediately terminate the user's Account. Upon such termination, Prolific Trade N.V. will refund any funds in the user's Account over and above any amount owed to Prolific Trade N.V. at that time, if applicable.

11. Crashed & Aborted Games

11.1. Prolific Trade N.V. is not responsible for any downtime, server disruptions, lagging, or technical or political disturbances that may occur during gameplay. Refunds, if any, will be given solely at the discretion of Prolific Trade N.V.

11.2. Prolific Trade N.V. shall not be liable for any damages or losses arising from the Website or its content, including but not limited to delays or interruptions in operation or transmission, data loss or corruption, communication or line failures, misuse of the Website or its content by any person, or any errors or omissions in the content.

11.3. If there is a malfunction in the casino system, all wagers will be void.

11.4. If a game is started but aborted due to a system failure, Prolific Trade N.V. will refund the amount wagered in the game by crediting it to your Account. If your Account no longer exists, the refund will be paid to you in an approved manner. If you have an accrued credit at the time the game aborted, the monetary value of the credit will be credited to your Account. If your Account no longer exists, the credit will be paid to you in an approved manner.

12. Duties

12.1. Prolific Trade N.V. has the right to assign or lawfully transfer its rights and obligations under the Terms. However, you are not allowed to assign or transfer your rights and obligations under these Terms.

13. Complaints

13.1. If you have a complaint, you can email the Website's customer support at [email protected].

13.2. Prolific Trade N.V. will make its best efforts to promptly resolve any reported matters.

13.3. If you have a query regarding any transaction, you can contact Prolific Trade N.V. at [email protected] with the details. Prolific Trade N.V. will review any queried or disputed transactions, and its judgment will be final.

14. Agreement & Admissibility

14.1. These Terms, along with the Privacy Policy, Cookies Policy, and any documents explicitly referred to in them, as well as any guidelines or rules posted on the Website, constitute the entire agreement and understanding between you and Prolific Trade N.V. regarding this Website. They supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and Prolific Trade N.V. regarding this Website, except in cases of fraud.

14.2. A printed version of these Terms and any notice given in electronic form will be admissible in judicial or administrative proceedings relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

14.3. If any provision of these Terms is found to be illegal or unenforceable, that provision will be severed from these Terms, and all other provisions will remain in force unaffected by such severance.

14.4. In the event of any inconsistency in the textual content between language versions, the English version of the Website will prevail.

14.5. These Terms are governed by the laws of Curaçao, and the parties agree to the jurisdiction of the Curaçao courts and to the rules of arbitration by applicable law.

15. Copyright

15.1. The trademark "Prolific Trade N.V." and the Prolific Trade N.V. logo are solely owned by us. Any unauthorized use of the Prolific Trade N.V. trademark and logo may result in legal prosecution.

15.2. The URL "blaze.com" is the address of the Website operated by Prolific Trade N.V., and no unauthorized use of this URL on another website or digital platform is permitted without our prior written consent.

15.3. Prolific Trade N.V. is the owner or rightful licensee of the rights to the technology, software, and business systems used within this Website.

15.4. The contents and structure of the Prolific Trade N.V. Website pages are owned by Prolific Trade N.V., with all rights reserved. The copyright in this Website, including all text, graphics, code, files, and links, belongs to Prolific Trade N.V., and the site may not be reproduced, transmitted, or stored in whole or in part without our written consent. Your registration and use of our system do not confer any rights to the intellectual property contained in our system.

15.5. Links to the Website and its pages may not be included on any other website without the prior written consent of Prolific Trade N.V.

15.6. You agree not to use any automatic or manual device to monitor the Website pages or any content therein.

15.7. Any unauthorized use or reproduction may be subject to legal prosecution.

16. Promotions: Terms & Conditions

16.1. Each promotion will have its own specific Promotional Terms in addition to these Terms. When participating in promotions, it is important to read and understand both these Terms and the applicable Promotional Terms.

16.2. By taking part in promotions, you agree to be bound by both these Terms and the Promotional Terms.

16.3. If a promotion does not have specific Promotional Terms, it will be governed by these Terms by default.

16.4. Each set of Promotional Terms is independent of the rest of the Terms. If any provision is deemed unsuitable or incorrect, the remaining Promotional Terms will still apply.

16.5. Participation in a promotion indicates your full acceptance of the Terms, including the Promotional Terms. Our decisions regarding promotions are final and binding.

16.6. Prolific Trade N.V. reserves the right to terminate or cancel any ongoing promotion without prior notification. Users who violate the Promotional Terms will be disqualified from any rewards associated with the promotion.

16.7. Prolific Trade N.V. may withhold credits, bonuses, coupons, loyalty points, or prizes awarded as part of a promotion at its discretion.

16.8. Prolific Trade N.V. has the right to inform users about current promotions or updates via email, SMS, chat, WhatsApp, social media, mobile phone, internet browser notification, or mobile application.

16.9. Prolific Trade N.V. is not liable for any inaccurate information, whether caused by the Website, the user's equipment used in a promotion, or human or technical errors related to the submission of entries.

16.10. Bonuses and Bonus Money

16.10.1. Prolific Trade N.V. offers various bonuses and rewards that are credited to your Account, including free spins, cashback, free bets, and extra money for playing. Bonuses are subject to wagering requirements, and it is recommended to review the bonus rules before use.

16.10.2. Bonus Rules

16.10.2.1. A bonus is initially awarded as a bonus balance.

16.10.2.2. Once the wagering requirements for a bonus are met, the bonus amount is transferred to the main balance and can be withdrawn.

16.10.2.3. Prolific Trade N.V. reserves the right to take action against users who abuse bonuses and rewards, which may include deleting or declining current bonuses and bonus winnings, as well as immediate Account suspension. In such cases, Prolific Trade N.V. is not liable for the withdrawal or compensation of funds that were on the Account before it was blocked.

16.10.2.4. Bets on roulette games that cover 24 or more (64%) of the 37 unique number spots on the table, such as betting on red and black, will result in voiding all winnings and bonuses.

16.10.2.5. Using bonuses to play games with accumulated benefits (e.g., free spins meters or other unlocked game features) and returning to the game after the wagering requirements have been cleared to collect accumulated benefits or related winnings will result in voiding all winnings and bonuses.

16.10.2.6. Funds won using bonuses cannot be withdrawn until all bonuses are wagered.

16.10.2.7. Malfunctions void all pays and plays. Prolific Trade N.V. may withdraw any winnings caused by a malfunction up to the latest deposits.

16.10.2.8. Users should read and be aware of any applicable bonus policy and follow its terms to receive the bonus.

16.10.2.9. All bonuses have an expiry date, usually 30 days. Specific bonuses may have different expiry dates, which will be indicated in the relevant bonus terms and conditions. It is important to fulfill the betting requirements by the expiry date. After the expiry date, we may cancel or deduct bonus credit from the player's Account.

16.10.2.10. The standard betting requirement for bonus money is 35 times the received bonus amount, and for sportsbooks, it is 35 times the received bonus amount. However, specific promotions may have different wagering requirements, which will be specified in the relevant terms and conditions.

16.10.2.11. The wagering requirements refer to the total amount of bets you must place before the bonus and any accumulated winnings can be transferred to your cash balance and withdrawn. The specific wagering requirements for each bonus will be stated in the terms of that bonus, expressed as a multiple of the bonus amount or the bonus plus the deposit amount. Not all bets contribute equally to the wagering requirements. For example, bets on blackjack, roulette, arcade games, video poker games, baccarat, casino hold'em, 2 ways royal, craps, and sic to contribute 25% of the actual wagering amount. Table games have a 25% contribution, Sic Bo, Royal Craps, Baccarat, and Red Dog have a 0% contribution, while most slot games contribute 50%. Blaze Originals contribute 100% towards the wagering requirements. These percentages may be subject to change, so it's advisable to contact the Website customer support to confirm a specific game's wagering contribution.

16.11. Wagering Requirements

16.11.1. Once you receive a bonus, it is added to your bonus balance until you fulfill the wagering requirements.

16.11.2. Wagering requirements represent the number of times you must play through a bonus before you can withdraw any winnings. Once the wagering requirements are met, the bonus amount and any accumulated winnings will be transferred to your main balance.

16.11.3. Wagering requirements for bonuses become null if your balance is lower than Euro 0.01 (or the equivalent in your Account currency).

16.11.4. Funds won using bonuses cannot be withdrawn until all bonuses have been wagered.

16.11.5. If you decide to make a withdrawal before fulfilling the wagering requirements, your bonus money will be forfeited. In such cases, please contact the Website customer support team.

16.11.6. You have the right to request the abandonment of bonuses by contacting the Website customer support, which will reset your bonus balance to zero.

16.12. Free Spins

When you receive free spins, you can play a specific game on the Website without using your real money. Winnings from free spins are converted to bonus money or real money. If converted to bonus money, the funds must be wagered 35 times before being transferred to your cash balance and becoming eligible for withdrawal.

Please note that the above information is a general overview of the promotion terms and conditions. It is essential to review the specific terms and conditions of each promotion to ensure a complete understanding of the rules and requirements.

17. Sports Betting Rules

17.1. Prolific Trade N.V. accepts bets and wagers for sporting events presented on the Website. Each sport has its own specific rules and regulations that apply.

17.2. You are not allowed to place wagers that exceed the balance in your Account.

17.3. Once a bet has been placed and confirmed, it cannot be changed or canceled. It is your responsibility to ensure that all details of your bet are accurate before placing it.

17.4. Prolific Trade N.V. reserves the right to void or cancel all or part of a bet, even after it has been accepted if there is a valid reason for doing so. Some reasons for voiding or canceling a bet may include:

  • Wording errors or palpable errors in the event, odds, or starting time.

  • Attempts to bypass limits or risk management by placing multiple identical or similar bets or opening multiple Accounts.

  • The user has access to public announcements or secret information that could influence the outcome of the bet.

  • Combining related bets.

  • Active participation in the event as a player, referee, manager, or having a direct or indirect relationship with the participants.

  • Technical errors on the Website that result in incorrect odds or events.

  • Any other valid reason communicated to the user upon request.

17.5. If there is any change regarding the venue of an event, Prolific Trade N.V. reserves the right to cancel all bets related to that event.

17.6. Prolific Trade N.V. reserves the right to cancel all bets if there are significant changes in the circumstances of an event, such as changes in playing time, distance, or the number of periods.

17.7. Winnings will be credited to your Account once the final result of the event has been confirmed.

17.8. The outcome of a market is settled once it is determined. Prolific Trade N.V. has the right to settle game results if a market is not determined earlier in the game. This applies to the normal duration of the match unless otherwise stated in the market description on the Website. For example:

  • In football (soccer), the match-winner market is determined after 90 minutes, including any additional time.

  • If the game goes into overtime and the market specifies "include overtime," the result after the extra time will be considered.

  • Penalty kicks or other decisive moments may not be taken into consideration unless stated otherwise in the market.

If the game is delayed, the event may remain open, and bets will remain valid for up to 48 hours from the official start time. However, Prolific Trade N.V. reserves the right to void such bets and refund the stakes. If the abandoned event continues within 48 hours, determined markets will be settled, while others will be canceled, and stakes will be refunded. Tennis games do not follow the 48-hour rule, and bets remain valid until the official representative determines the winner.

17.9. Explanation of specific Betting Types:

  • In case of an abandoned match with at least one scorer, bets on the first goalscorer will be applied, while bets on the last goalscorer will be canceled.

  • Head-to-Head bets compare the performance of two players. If the result is a draw, all bets will be void.

  • Outright bets predict the performance of multiple participants. If some participants do not take part, the odds for the remaining participants will be amended, and a reduction in odds may apply.

  • Booking markets refer to yellow and red cards. Cards shown after the final whistle will not be considered.

  • Booking markets with points assign values to yellow and red cards. A player cannot accumulate more than 35 points during the game.

  • Corners are considered for settlement purposes only if they are taken during the relevant market settlement. If a corner is awarded but not taken, it will not be counted.

  • Intervals in the game are divided into specific time periods. For example, the first interval is from 00:01 until the completion of the minute indicated as the end minute. The referee determines the last time interval from the minute indicated until the end of the period.

17.10. Bets placed by order or through bookmakers or betting agents are not permitted. Additionally, bets on events in which the bettor is participating or that are commissioned by any person participating in the event are not allowed. This also includes bets on league, cup, or other events in which the respective club/organization is participating. If these regulations are violated, Prolific Trade N.V. reserves the right to refuse payment of winnings, cancel bets, and return stakes. Prolific Trade N.V. is not responsible for determining if a user is a member of any mentioned groups. The company can take necessary measures once a user is identified as a member of any mentioned groups.

17.11. Live scoreboard details provided on Prolific Trade N.V. are for informational purposes only and do not serve as a basis for settlement. All users need to verify the accuracy of scoreboard details before placing their bets.

Please note that these rules are subject to change and it is recommended to regularly review the most up-to-date version of the sports betting rules provided by Prolific Trade N.V.

18. NetEnt

  1. Absolute Restriction: NetEnt prohibits the supply of NetEnt Casino Games to any entity operating in the jurisdictions listed below, regardless of whether the entity has obtained licenses or not. The restricted jurisdictions include Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Spain, Sweden, Switzerland, the United Kingdom, and the United States of America.

  2. Blacklisted Territories: NetEnt Casino Games are not allowed to be offered in the following territories: Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, Ecuador, Ethiopia, France, Ghana, Guyana, Hong Kong, Italy, Iran, Iraq, Israel, Kuwait, Latvia, Lithuania, Mexico, Namibia, Nicaragua, North Korea, Pakistan, Panama, Philippines, Portugal, Romania, Singapore, Spain, Sweden, Switzerland, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, the United Kingdom, the United States of America, Yemen, and Zimbabwe.

  3. Blacklisted Branded Games Territories: In addition to the Blacklisted Territories mentioned above, certain NetEnt Branded Games have additional restrictions as follows:

3.1. Planet of the Apes Video Slot: This game should not be offered in the following territories: Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, and Ukraine.

3.2. Vikings Video Slot: This game should not be offered in the following jurisdictions: Azerbaijan, Cambodia, Canada, China, France, India, Indonesia, Laos, Malaysia, Myanmar, Papua New Guinea, Qatar, Russia, South Korea, Thailand, Turkey, Ukraine, and the United States of America.

3.3. Narcos Video Slot: This game should not be offered in Indonesia and South Korea.

3.4. Street Fighter Video Slot: This game should not be offered in the following territories: Anguilla, Antigua & Barbuda, Argentina, Aruba, Barbados, Bahamas, Belize, Bermuda, Bolivia, Bonaire, Brazil, British Virgin Islands, Canada, Cayman Islands, China, Chile, Clipperton Island, Colombia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Martinique, Mexico, Montserrat, Navassa Island, Paraguay, Peru, Puerto Rico, Saba, Saint Barthelemy, Saint Eustatius, Saint Kitts and Nevis, Saint Lucia, Saint Maarten, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, South Korea, Suriname, Turks and Caicos Islands, the United States of America, Uruguay, US Virgin Islands, and Venezuela.

3.5. Fashion TV Video Slot: This game should not be offered in Cuba, Jordan, Turkey, and Saudi Arabia.

4. Universal Monsters: The games Dracula, Creature from the Black Lagoon, Phantom's Curse, and The Invisible Man can only be played in the following territories: Andorra, Austria, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Cyprus, Finland, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Liechtenstein, Luxembourg, Malta, Moldova, Monaco, Montenegro, the Netherlands, North Macedonia, Norway, Poland, Russia, San Marino, Serbia, Slovakia, Slovenia, Turkey, and Ukraine.

19. Transfer or sell their accounts to another person

Prohibition of Account Transfer: Customers are prohibited from transferring or selling their accounts to other individuals or entities. This prohibition includes the transfer of any valuable assets associated with the account, such as winnings, deposits, bets, rights, and claims. This prohibition applies to any form of transfer, including ownership of accounts, encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation, gifting, or any other involvement with fiduciaries or third parties, whether they are individuals, companies, foundations, or associations.

Customers are advised to review and comply with the terms and conditions set by NetEnt to ensure a seamless and enjoyable gaming experience while maintaining the integrity and security of their accounts and assets.

20. Responsible gaming in New Blaze1 Casino

Responsible gaming is a fundamental aspect of Prolific Trade N.V.'s services, and we prioritize the well-being and safety of our users. We have implemented several measures to promote responsible gambling and to address the potential risks associated with excessive or problematic gambling behavior. Please take note of the following guidelines:

a. Age Verification: It is strictly prohibited for individuals under the age of 18 to engage in gambling activities. Prolific Trade N.V. is committed to preventing access to our services by underage individuals. We reserve the right to request proof of age documentation at any time, and if a customer is found to be underage upon age verification, any winnings will be confiscated.

b. Responsible Gambling Tools: While we encourage users to enjoy gambling responsibly, we understand that gambling can become addictive for some individuals. To ensure responsible play, we offer various tools that allow users to control their gambling activities. These tools include limits on deposits, wagers, losses, and session durations. Additionally, users can take short breaks or self-exclude if necessary. For more detailed information, please refer to our Responsible Gaming page.

c. Managing Responsible Gaming Limits: Users can set or modify their responsible gaming limits by logging into their accounts. If the available tools are insufficient for controlling gambling activities, we recommend considering a break or self-exclusion.

d. Self-Exclusion: Self-exclusion provides users with the option to suspend themselves from using our services for a specified period. Prolific Trade N.V. offers effective self-exclusion periods of 24 hours, three days, one week, 30 days, or an indefinite period. To be excluded for an indefinite period, users are required to contact Prolific Trade N.V. directly.

e. Compliance with Self-Exclusion: Users are responsible for adhering to any self-exclusion agreement they have made. Prolific Trade N.V. will make efforts to blacklist addresses and devices when possible, although technical restrictions may prevent this in certain cases.

f. Effectiveness of Self-Exclusion: The effectiveness of self-exclusion depends on the user's commitment to managing their own behavior. While self-exclusion can be an effective tool, it should not replace personal responsibility. Users are advised not to attempt to register again during the self-exclusion period.

g. Duplicate Accounts and Self-Exclusion: During a self-exclusion period, Prolific Trade N.V. will take measures to prevent users from creating duplicate accounts. Any accounts found to be linked to a self-excluded account will be closed, and any remaining balances will be returned to the original depositing source.

h. Cancellation of Self-Exclusion: If a user wishes to cancel a self-exclusion or reopen their account, a written request must be submitted to customer support. However, Prolific Trade N.V. reserves the right to keep accounts closed or deny reopening requests to ensure player safety, as determined by our Responsible Gaming Department.

i. Fraudulent Accounts and Self-Exclusion: By accepting the terms and conditions, users confirm that they are not excluded from our services. Deposits, losses, or winnings associated with fraudulently created additional or duplicate accounts will not be owed or refunded. However, any remaining unused balances from deposits will be fully refunded. Prolific Trade N.V.'s Responsible Gambling or Fraud Departments may request additional forms of documentation, such as ID verification and phone/voice verification, to investigate such cases thoroughly.

j. Acknowledgment of Risk: By engaging in gambling activities at Prolific Trade N.V., users acknowledge that they are subject to the risk of losing money. The outcomes of games and bets are based on luck and chance, and any losses incurred are the sole responsibility of the user.

k. External Support and Assistance: Our websites provide links to external third-party organizations and information that can be helpful to individuals experiencing gambling-related issues. If you believe you may be developing a gambling addiction or experiencing problems with gambling, we strongly encourage you to seek assistance from these organizations. If gambling has negatively impacted your life or if you recognize any gambling-related issues, please contact us directly. Additionally, if you or someone you know is in a critical situation and expresses suicidal thoughts during communication with our agents, we reserve the right to contact relevant local authorities to ensure immediate action is taken to protect the well-being of those affected by problem gambling.

l. Account Security: It is the responsibility of individual users to maintain the security of their accounts. Users should ensure that their passwords and login details are not accessible to others, especially minors or individuals with known gambling problems. We recommend logging out if a device may be accessed by others, and users should be aware that automatic logouts occur after 40 minutes of inactivity.

m. Outstanding Bets and Self-Exclusion: If a user requests self-exclusion while there are still outstanding bets with unknown results, any subsequent winnings from those bets will be sent once the event has been settled.

n. Reporting Underage Access: If you have reason to believe that a person under the age of 18 is accessing our services, please contact us immediately. You can reach our support team via email at [email address] or through LiveChat on our website.

o. Data Collection and Retention: Please be advised that sensitive data related to problem gambling or exclusion is collected and kept on record to fulfill our statutory obligations regarding affected individuals.

p. Monitoring and Account Suspension: Prolific Trade N.V. monitors all communication channels and carefully reviews all submitted documents. Based on the information provided or communicated by the player, we reserve the right to suspend a player's account if signs of problem gambling are identified.

We prioritize responsible gaming and are committed to maintaining a safe and enjoyable gambling environment for our users. It is crucial that individuals engage in gambling activities responsibly and seek help when needed.

By agreeing to these Terms, you acknowledge and accept the responsibilities and obligations associated with your Account, as outlined in this section. It's important to read and understand these provisions to ensure a smooth and enjoyable gaming experience on the Website.

 

 

 

 

 

 

 

 

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